Free Shipping to world
1. If we try to change the Shipping Method since the Shipping Method you chosen is not available, our customer service staff will contact you in advance.
2. We will return the related cost to you.
3. If we deliver by a more expensive Shipping Method, don't worry, the charges should be for the account of Topwish.
2. When to ship after placing an order?
All orders are subject to a 1-2 business day processing prior to shipping, 80% will be done within 24 hours. We do not process or deliver orders on weekends or holidays.
3. How can I track my package?
According to the logistics tracking number of your order, the system helps you extract logistics information. In addition to Worldwide Free Shipping, the other modes of transportation have Tracking Services, so after you choose a Worldwide Free Shipping, you need to choose whether to add the Tracking Service.
4. Why isn't there tracking information for my order?
1. The order hasn't been shipped.
2. The Logistics Company does not feedback logistics information to us.
3. Some reasons like that the Logistics Company sets up logistics query verification code cause us to get no logistics information; for example: Delivering by EMS will often encounter such problem, At this point, you should go to the logistics site for an inquiry by yourself.
4. To remember another possibility that you didn't choose the Tracking Service at all.
5. Excluding the above, if there is yet no logistics information, please contact us, maybe we can help you. Any other problem, please contact us.